Q&A with Fuse: Video in Social Learning
Shimrit Janes interviews Steve Dineen, CEO of Fuse and finds out how the company helps build blended learning solutions through video and how video helps to capture informal knowledge residing in...
View ArticleBig Data - Talent Gap "Not Where You Think It Is"
Many of the largest enterprises face an information crisis in the next few years because they're still focusing on tools rather than capabilities and working with content that is siloed in business...
View ArticleThe Latest Visualisation Techniques Should Be Part of the CI Professional's...
Competitive intelligence by its nature requires the presentation of new and complex ideas to audiences that are not necessarily predisposed to hear them. Wayne Jones explains how the latest...
View ArticleUseful Consultancy Skills for Information Professionals
As the role of information professionals changes, there is an opportunity to borrow tools and skills from the playbook of consultancy in order to lay the foundation for a sustainable future. But what...
View ArticleFrom "Telling" to "Consulting" - The Changing Role of Information Professionals
By now, we are all no doubt familiar with the concept of the "changing role of information professionals", and all that this entails. What are the skills and characteristics needed to survive this...
View ArticleInformation Support in the Product Lifecycle
Product Lifecycle Management (PLM) is a strategy which integrates people, processes and business systems into the workflow. It allows disparate communications systems access to product knowledge and...
View ArticleIs Current Awareness Now About Personal Knowledge Management?
Technology and social media has empowered the user to take control of their own current awareness so it is much more of a personal activity. However, to a certain degree it has actually always been...
View ArticleMaking Current Awareness Part of Digital Literacy
Current awareness is increasingly in the hands of the end user. Information professionals are ideally placed to train users in best practices, covering all the different options available to users. As...
View ArticleWhy Note-Taking is an Undervalued Skill
One of the very first things I learnt as information professional is the value that making notes during a meeting or conversation can have. As technology has developed, more individuals are using...
View ArticlePresenting Research Results
Business researcher Anja Thygesen explains how to ensure your research results are presented in a way that suits your audience and the intended use of the research. She provides guidance on tackling...
View ArticleWhy "Ownership" is Critical to your User Engagement Strategy
Great content and technology are not enough. Successful information projects need bulletproof user engagement strategies. "Ownership" is an essential element. InfoDesk advocates "partnering for...
View ArticleLeveraging Social Media to Discover Information Needs
Most organisations now embrace some use of social media. We can reasonably imagine that social commentary will continue to grow in volume and in strategic importance. Listening in on enterprise social...
View ArticleFor Maximum Visibility Keep Information Brief and Relevant
Britt Mueller provides some tips to help ensure that information deliverables are actively used and valued. She also highlights the importance of tracking usage metrics and user behaviour.
View ArticleIntroducing the FreePint Topic Series "Best Practices in Information Skills...
As we launch FreePint's new Topic Series "Best Practices in Information Skills Development" , the co-producers provide a taste of what's upcoming as we examine skills development from the perspective...
View ArticlePutting Users at the Centre of Discovery
In the enterprise employees want to be able to find information and items they know or think already exists quickly and easily. Understanding user behaviour and their expectations of discovery is the...
View ArticleCan You Use Training to Improve Discovery in the Enterprise?
As Steve Bynghall explains, discovery in the enterprise is challenging. While technology is important, a holistic approach is important. This includes training and providing learning resources for...
View ArticleResults from FreePint Research into Visibility Part 3 - User Behaviour
In the third part of her analysis of FreePint's research into visibility, Robin Neidorf focuses on the findings around user behaviour. The results include a useful list of suggestions and ideas for...
View ArticleEncouraging Curation and Sharing to Facilitate Discovery
Helping users to find information which they didn't know existed is undoubtedly a challenge. Steve Bynghall identifies some of the key tactics which can be used to help make discovery more of a "push"...
View ArticleResults from FreePint Research into Visibility Part 4 - Strategy and Success
In the final part of her analysis of FreePint's research into visibility, Robin Neidorf presents the findings relating to strategies for making information visible, and how successful respondents feel...
View ArticleBite-Size Training - Making a Difference with Short, Face-to-Face Sessions
In our increasingly busy professional world, there are many considerations when facilitating staff development. These revolve mostly around the time and effort involved for the trainer and the...
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